Our courses are tailored to meet your needs, which means they are pitched according to the audience. All programmes have practical application
Courses available:
Anyone who performs a sales coaching role
For Sales and Account Managers. The aim is for sales professionals to be aware of the buying and sales process and develop consistent application of sales models and tools in order to build a profitable customer base
For Telesales Managers to understand the process of telephone sales development and its impact both personally and for the business
Set up 1 month after training Parts 1-2
With our help, a performance system can be developed in-house to provide a structured approach to continuous monitoring, measuring and improving telephone sales performance
Selling skills for non sales people
For non - salesstaff to understand the role of the sales person
(Usually, but not exclusively, technical consultants; pre/post sales, and anyone involved in a team selling situation)
Promoting An Internal Service
Functional specialists who offer an internal consultancy (HR, IT, Training), technical or advisory service
As a specialist in your field of expertise you are superb at what you do, but do you sometimes find it difficult to demonstrate and sell your value to internal customers? If yes, equip yourself with the skill to turn your specialist excellence into value added internal advice or consultancy
For Telephone Selling and Telemarketing - see Communicating
For books on Telephone Selling and Objection Handling - see Selling - self-help guidebooks
For course overviews or a discussion about your specific requirements:
Contact: Brenda Spiller
Tel: 020 8582 0366
Fax: 020 8866 3725
