To: Brenda Spiller
Sent: Friday, November 23, 2007 12:11 PM
Subject: RE: Customer Service Training
Hello Brenda
Your training was superb and I think it will help CCHA improve its service.
It was the best training I have attended in a long time, and all the attendees were inspired by your approach.
Good luck and keep up the good work.
With Kind Regards
Ozay
Ozay Ali, Chief Executive - CCHA Ltd (an exempt charity) |
Hi Brenda
Thank you for writing these notes up so swiftly. We hope to give everyone a
complete set at the conference, we think it is very important that everyone is
aware of each groups’ contributions and can keep these notes as record in the
folders you provided.
Also thank you for your valuable feedback. Many thanks again for all your hard
work. The training was everything we hoped for and the feedback has been
excellent. We are very satisfied customers!
Speak soon.
Regards
Ali
Ali McGibbon |Business Improvement Consultant | ccha ltd (an exempt charity) |
