Prince's Trust nominee for Volunteer of the Year Award October 23, 2007
Brenda - a nominee for the Prince's Trust Volunteer of the Year Award.   Award ceremony takes place on 12th November 2007.   "... [MORE]

Wandle Housing Association - Customer Service Training August 02, 2007
Brenda Spiller was commissioned by Wandle Housing Association to undertake an extensive and comprehensive customer service training regime that was ... [MORE]

Major utility - call centre consultancy December 24, 2006
Call Centre Consultancy: Retail Services Manager, major utility. An unsolicited letter (Used with kind permission)   We have managed to ... [MORE]

Business Woman of the year December 11, 2006
PRESS RELEASE   LONDON & THAMES TODAY     Date: 11th December 2003   Re: Brenda Spiller   BUSINESSWOMAN OF ... [MORE]

West London Business Network November 17, 2006
WLBN Thursday 17th November 2005   This month’s speaker at the West London Business Network was Brenda Spiller, a warm, bubbly, very likeabl... [MORE]

Books Launch November 01, 2006
Brenda Spiller has just published and launched two books Perfecting The Art Of Telephone Selling Spiced With The Magic Of Neuro Linguistic Progr... [MORE]

Ceridian - Customer Service Excellence October 26, 2006
Customer Service Excellence Course   Responses from participants course evaluations… (Used with kind permission)   “Good train... [MORE]

Fujitsu Siemens Computers Ltd - Train the Trainer September 26, 2006
   Train the Trainer:   Training Manager, Fujitsu Siemens Computers Ltd Responses from his course evaluation… (Used with kind pe... [MORE]

The Prince's Trust - Business Mentor August 19, 2006
Today, Brenda agreed to volunteer for The Trust in the role of business mentor for a duration of two years.   The Prince's Trust helps young ... [MORE]

SAS - Language of Management & Tools of Excellence June 26, 2006
Language of Management Course:   What the SAS Software Managers say about this training course: Responses from their course evaluations… (... [MORE]

SAS - Customer Service Excellence for Technical Support March 26, 2006
Customer Service Excellence for Technical Support What the Customer Support Manager, UK & I, SAS says about this training course:   I ... [MORE]

Case Study - SAS & Shine February 12, 2006
IT Training [UK] (A Haymarket Publication) Feb. 2004 CASE STUDY - SAS teaches the art of empathy.   By Jan Howells Soft skills training ha... [MORE]