CCHA Ltd - We are very satisifed customers November 23, 2007
To: Brenda Spiller
Sent: Friday, November 23, 2007 12:11 PM
Subject: RE: Customer Service Training
Hello Brenda
Your training w... [MORE]
Prince's Trust nominee for Volunteer of the Year Award October 23, 2007
Brenda - a nominee for the Prince's Trust Volunteer of the Year Award.
Award ceremony takes place on 12th November 2007.
"... [MORE]
Wandle Housing Association - Customer Service Training August 02, 2007
Brenda Spiller was commissioned by Wandle Housing Association to undertake an extensive and comprehensive customer service training regime that was ... [MORE]
Major utility - call centre consultancy December 24, 2006
Call Centre Consultancy:
Retail Services Manager, major utility.
An unsolicited letter (Used with kind permission)
We have managed to ... [MORE]
Business Woman of the year December 11, 2006
PRESS RELEASE
LONDON & THAMES TODAY
Date: 11th December 2003
Re: Brenda Spiller
BUSINESSWOMAN OF ... [MORE]
West London Business Network November 17, 2006
WLBN
Thursday 17th November 2005
This month’s speaker at the West London Business Network was Brenda Spiller, a warm, bubbly, very likeabl... [MORE]
Books Launch November 01, 2006
Brenda Spiller has just published and launched two books
Perfecting The Art Of Telephone Selling Spiced With The Magic Of Neuro Linguistic Progr... [MORE]
Ceridian - Customer Service Excellence October 26, 2006
Customer Service Excellence Course
Responses from participants course evaluations… (Used with kind permission)
“Good train... [MORE]
Fujitsu Siemens Computers Ltd - Train the Trainer September 26, 2006
Train the Trainer:
Training Manager, Fujitsu Siemens Computers Ltd
Responses from his course evaluation… (Used with kind pe... [MORE]
The Prince's Trust - Business Mentor August 19, 2006
Today, Brenda agreed to volunteer for The Trust in the role of business mentor for a duration of two years.
The Prince's Trust helps young ... [MORE]
SAS - Language of Management & Tools of Excellence June 26, 2006
Language of Management Course:
What the SAS Software Managers say about this training course:
Responses from their course evaluations… (... [MORE]
SAS - Customer Service Excellence for Technical Support March 26, 2006
Customer Service Excellence for Technical Support
What the Customer Support Manager, UK & I, SAS says about this training course:
I ... [MORE]
Case Study - SAS & Shine February 12, 2006
IT Training [UK] (A Haymarket Publication)
Feb. 2004
CASE STUDY - SAS teaches the art of empathy.
By Jan Howells
Soft skills training ha... [MORE]